Contact

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Contact us

Pilpo Design
Halmekatu 6
40320 Jyväskylä

+358409647447
pilpo.design(a)gmail.com
www.pilpodesign.fi
2519131-7

Terms and conditions

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Terms and conditions

Delivery terms and conditions

You have to be over 18 years old to order from our webshop, or you must have the permission of your parent or guardian to place an order.  You may create an account to our shop, that is
mandatory. After having placed an order, you will receive an order
acknowledgement to your email address with information about the delivery.

 If you have any problems using the online store, please
contact us by email:pilpo.design@gmail.com

All prices include VAT. The price of an item can be
changed after having placed an order if a pricing mistake has taken place or if
the price is exceptionally low compared to the general price level. (Judicial
act law 32ยง)

Payment



You pay your order online. The payments are securely
processed by Klarna Checout. Please follow the instructions to return
to the online store after payment, so that your payment will definetely be
linked to your order.

www.klarna.com/fi


Delivery

All purchases are mailed within 3-5 working days of the receival of the payment. 

Purchases worth over 150 EUR will be delivered free of charge in Finland. 

Purchases worth over 200 EUR will be delivered free of charge to European countries.


Database

Database is used only for the handling of the
orders, if you wish to order our newsletter, you have to order it separately.

Shipping 

Pick up from our Store 0e

Letter to Finland 3e

Package to Finland 5,9e

Homedelivery(Finland) 12e

Package to Sweden/Estonia 7,5e


Return Policy

Please note, that as the products are made by hand, minor
differencies might appear between the product and the photo. Returns or
exchanges will be accepted within 14 days of delivery. The returned product has
to be in the original condition with the tags aswell as in the original
packaging. Fabrics that have been cut according to your order and are faultless can not be returned. 
If you wish to return a product, you must pay for the return delivery fee. Please contact us by email if you wish to return product